Please join MDI Hospital and Birch Bay Retirement Village in congratulating our 2024 Employees of the Year—Natalee Spencer and Lauren Shirley!
Natalee and Lauren were honored at our Employee Picnics held last Friday, June 28th*.
Natalee’s nominator wrote, “The compassion she shows for her customers is appreciated and has also elicited many positive comments. There are patients who travel here to be drawn by her and have told me that they will not allow anyone else to draw them or go anywhere else to be drawn. Recently she has become an advocate for staff members of color and other nationalities employed at the hospital. Through her courage and willingness to speak honestly about the challenges she faces as an employee, a parent, and a person of color she is helping our leadership team understand the challenges faced by these employees. Through the sharing of her lived experiences a pathway for building a culture of inclusion and acceptance has been developed to unite the organization in an environment of inclusivity and belonging. She is a team member that understands and practices that concept, not only as it applies to her position in the Laboratory but also as an employee of the Hospital.”
Lauren is recognized “as the first customer contact- responding as a professional, friendly, and competent resource to anyone who calls or enters Birch Bay for the first time. Lauren is integrated in the customer service experience with vendors, resident, residents, families, potential residents, and visitors. If she cannot assist, she knows exactly who can. Lauren works well with all departments and department heads. Externally, Lauren is proud to share where she works with community members. She assists in coordinating several off-campus events such as the Golf for Alzheimer’s and the Trail of Treats event. Lauren is always thoughtfully organized making sure every event detail has been considered. She wants to see all departments happy and values the work that each department does to make Birch Bay such an amazing community.”
Congratulations Natalee and Lauren, our Employees of the Year!
