Mount Desert Island Hospital was named Trauma System Hospital of the Year by Maine Emergency Medical Services in Augusta on Tuesday, May 17, 2016. Each year during Emergency Medical Services Week, the Maine EMS Board recognizes leaders and outstanding contributors in the Maine EMS system.
From Left: Janet Joyeaux, Assistant to the Commissioner of the Maine Department of Public Safety; Chris Costello, RN, BS, CEN, Director of Emergency Services at MDI Hospital; Nate Donaldson Donaldson, DO, MHA, FACEP, Director of MDI Hospital’s Emergency Department; Vicky Eaton, Emergency Department RN, MDI Hospital; Jean Young, Emergency Department Clinical Supervisor, MDI Hospital; Jeffrey Rowe, EMT Chairman of the Maine Board of Emergency Medical Services.
Mount Desert Island Hospital was recognized by iVantage Health Analytics and the National Organization of State Office of Rural Health (NOSORH) for overall excellence in Quality and Patient Perspectives in 2015, reflecting top quartile performance among all acute care hospitals in the nation.
“MDI Hospital is proud to be recognized for excellence in quality and patient perspective. This recognition is truly a reflection of our outstanding patients, our hardworking, dedicated team and the strength of our community,” said Arthur J. Blank, President/CEO of MDI Hospital.
“These top quartile performers should take great pride in this recognition. It showcases their commitment to continuous performance analysis and improvement. On this occasion of National Rural Health Day, it’s an honor to celebrate their achievement as they continue to serve their communities despite the many market, regulatory and financial pressures they face.” said Michael Topchik, senior vice president of iVantage Health Analytics.
The Harvard Pilgrim Health Care Hospital Honor Roll recognizes those adult, acute care hospitals whose performance was among the top 25% of those measured nationally on a set of composite clinical quality, patient experience and patient safety measures, as reported by the Centers for Medicare & Medicaid Services (CMS) on Hospital Compare and the Leapfrog Group.
Healthgrades Outstanding Patient Experience Award™ recognizes hospitals for providing outstanding patient experience based on 10 measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions. The award is based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from the Centers for Medicare and Medicaid Services (CMS).
Mount Desert Island Hospital is the only hospital in the nation to earn the Overall Best Performer Award for patient satisfaction for 15 consecutive years. The Overall Best Performer Award is earned by scoring in the top five percent in the nation in patient surveys conducted by Avatar International, a national hospital patient consulting firm. This award not only reflects the consistently excellent quality of care throughout the organization but the continually outstanding quality of care through the years.
- Exceeding Patient Expectations: 2002 – 2007, 2009, 2010, 2012, 2013, 2014, 2015
- Five Star Service, Loyalty, & Endorsement, 2007, 2013, 2014
- Five Star Service Award for Emergency Department, 2008, 2010, 2013
- HCAHPS Best Performer – Small Hospital – Willingness to Recommend, 2013
- Most Improved Outpatient Services, 2004
- Innovation Award for Communication, 2006
Mount Desert Island Hospital was named one of the Top 20 Critical Access Hospitals (CAHs) for overall quality in the country by the National Rural Health Association (NRHA). The Top 20 Critical Access Hospitals, including MDI Hospital, scored best among critical access hospitals on iVantage Health Analytics’ Hospital Strength Index for overall quality.
Mount Desert Island Hospital ranks #1 in Maine according to the results of a national survey of patient ratings. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), found that MDI Hospital is the top hospital in the state and one of the top three in New England according to patient perspective.
Top Hospital selections are based on national quality data and the results of Leapfrog’s annual survey, which measures hospitals’ performance on patient safety and quality, focusing on three critical areas of hospital care: how patients fare, resource use, and management structures in place to prevent errors.
VHA Inc., the national healthcare network, awarded 28 of its member hospitals its 2012 VHA Leadership Award for Clinical Excellence. Members were recognized for meeting or exceeding national performance standards for clinical care and patient experience. VHA gives its Leadership Award for Clinical Excellence annually to recognize organizations that achieve top performance on clinical core measures established and tracked by the Centers for Medicare and Medicaid Services, including the Hospital Consumer Assessment of Health Providers and Services (HCAHPS) survey, which measures hospital patient satisfaction nationwide.
Presented by the National Rural Health Association (NRHA), this prestigious award recognizes organizations that improve access to health care for people living in rural areas. This award acknowledges MDI Hospital’s longstanding commitment to innovation and quality, and our comprehensive approach to improving access to health care. One of the more significant challenges to providing care in the MDI region is the geography. The MDI region includes islands and hamlets that are separated by large sections of Acadia National Park. Through collaboration and innovation, MDI Hospital continues to overcome these obstacles to access.
The award, presented for both the Wellness Program’s YES seated exercise program for seniors and for its Spring and Fall Walking Programs reaffirms the commitment our Hospital makes to helping members of our community adopt healthy, active lifestyles.