Mount Desert Island Hospital’s mission of providing critical access to quality care was recognized nationally and regionally by five industry, business and insurance organizations in 2012. The awards recognize patient satisfaction, patient outcomes, and overall value.
“Our mission is to provide care to this community at the highest possible level,” said Arthur J. Blank, President/CEO. “Having third parties consider our services among the best in the nation points to our team’s commitment and pride in our community.
Blank also attributes the many partnerships the hospital has forged as contributing to the organization’s overall success. For example, MDI Hospital’s Critical Access Hospital designation is aligned with Eastern Maine Medical Center. That relationship will be expanding in 2013 when MDI Hospital join’s the pioneer Accountable Care Organization (ACO) established by Eastern Maine Health System to offer enhanced care management for patients with chronic illness.
MDI Hospital’s partnerships also include the groundbreaking educational partnership with the University of Pennsylvania Perelman School of Medicine. The Penn Medicine Collaboration provides enhanced educational opportunities for caregivers by providing a direct link to one of the nation’s leading academic medical centers. “In many cases our patients have access now to lifesaving techniques that will be the standard of care in the future,” Blank said.
Mount Desert Island Hospital and affiliated health centers serve residents and visitors in the MDI region with a comprehensive range of health care services with a uniquely warm and neighborly approach. A 24-hour ER offers always-open access to care. In addition, MDI Hospital offers state-of-the-art imaging services, orthopedics, behavioral health, in-house lab services, and primary care for the entire family.
MDI Hospital Awards and Recognition 2012
Top Rural Hospital Award – The Leapfrog Group (www.leapfroggroup.org)
MDI Hospital is one of only 13 hospitals selected from nearly 1,200 nationally to receive the Leapfrog Group’s Top Rural Hospital distinction. The Leapfrog Group is an independent organization founded by large employers to initiate health care improvements. Top Hospital selections are based on national quality data and the results of Leapfrog’s annual survey, which measures hospitals’ performance on patient safety and quality, focusing on three critical areas of hospital care: how patients fare, resource use, and management structures in place to prevent errors.
Top 20 Critical Access Hospitals – National Rural Health Association (www.ruralhealthweb.org)
Mount Desert Island Hospital was named one of the top 20 critical access hospitals for patient performance in the country by the National Rural Health Association.
The top 20 critical access hospitals, including MDI Hospital, scored best among critical access hospitals on iVantage Health Analytics’ Hospital Strength Index for Patient Perspective. The Patient Perspective index is a patient rating of hospital performance based on rankings on two Hospital Compare categories; Overall Rating and Highly Recommend. Hospital Compare was created by the Centers for Medicare and Medicaid Services to measure the quality of care at Medicare-certified hospitals.
Best Overall Performer – Avatar International (www.avatar-intl)
For an unprecedented 10th year in a row, MDI Hospital was awarded the Best Overall Performer Award by Avatar International and is the only facility in the nation to earn the recognition for 10 consecutive years. In addition to the Overall Best Performer, MDI Hospital also received the 2011 Exceeding Patient Expectations Award.
Leadership Award for Clinical Excellence – VHA (www.vha.com)
MDI Hospital is one of only 28 hospitals nationwide to earn the 2012 VHA Leadership Award for Clinical Excellence. The award honors organizations that have differentiated themselves around national performance standards by achieving exceptionally high levels of performance.
VHA gives its Leadership Award for Clinical Excellence annually to recognize organizations that achieve top performance on clinical core measures established and tracked by the Centers for Medicare and Medicaid Services, including the Hospital Consumer Assessment of Health Providers and Services (HCAHPS) survey, which measures hospital patient satisfaction nationwide.
Harvard Pilgrim Honor Roll (www.harvardpilgrim.org)
Harvard Pilgrim Health Care named only 12 Maine hospitals to its 2012 Honor Roll. The health insurer publishes the Honor Roll to enable customers to evaluate and select hospitals based on performance. The Honor Roll recognizes hospitals whose performance was among the top 25 percent of those measured nationally by the Centers for Medicare and Medicaid Services (CMS) and the Leapfrog Group. A total of 34 hospitals from Maine, Massachusetts and New Hampshire earned the recognition.